Comprehensive Outsourcing Success by Kinex Podiatry
Introduction
This case study explores Dijination's transformative outsourcing project for a major healthcare client. Covering services like Social Media Marketing, Video Content Development, Website Management, Marketing Outreach Campaigns, Digital Design, and Revenue Cycle Management (RCM), the project aimed to boost the client's digital presence, patient engagement, and revenue cycle efficiency.
Client Background
Facing challenges in digital marketing and revenue cycle management, the healthcare provider engaged Dijination to optimize operations, enhance patient communication, and improve revenue generation.
Onboarding and Strategic Planning
In-depth analysis and collaborative workshops led to a dedicated team assembled with experts in various fields. The strategy aligned with client objectives, ensuring a comprehensive approach to digital and revenue cycle management.
Services Offered
Social Media Marketing
Achieved a 30% growth in followers and a 25% increase in engagement within the first quarter.
Video Content Development
Achieved a 30% growth in followers and a 25% increase in engagement within the first quarter.
Website Development
Achieved a 30% growth in followers and a 25% increase in engagement within the first quarter.
Marketing Outreach Campaigns
Achieved a 30% growth in followers and a 25% increase in engagement within the first quarter.
Digital Design Services
Achieved a 30% growth in followers and a 25% increase in engagement within the first quarter.
Quantifiable Success
Enhanced Patient Engagement
1
%
CLIENT SATISFACTION
1
%
REDUCTION IN AR
1
%
Conclusion
Dijination's comprehensive outsourcing approach showcases the potential impact of an integrated strategy in healthcare operations. The success achieved in patient engagement, revenue cycle efficiency, and cost savings validates the efficacy of outsourcing. This case study underscores how a holistic approach can lead to enhanced patient satisfaction, operational efficiency, and financial sustainability in the dynamic healthcare landscape.
